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How NOT to keep your customers
Published on August 6, 2007 By Phil Osborn In Blogging
A few minutes later... Whoa! See below. More interesting glitches... When I started checking my Yahoo groups, I noticed that all the new messages in several of them stopped yesterday, which is VERY unusual. The kind of high-level hack that would be required to stop me from getting any contact thru yahoo central would seem to require authorization on the highest levels there as well. Wonder if next the feds will break down my door in the middle of the night? Maybe I shouldn't have made those comments about Condi's face?

Note that my alternate mail is still functioning at least partially - only seven or so new messages since yesterday, when normally there might be 20 or 30. When I tried to save this blog, however, I got a server error the first time, and backed up to another site, of course. Here goes the 2nd try...

August 12, 2007, 2:30PST: So I logged into my Yahoo mail account and discovered that amazingly no one at all had emailed me since yesterday, either in mail central or in Bulk. However, in Bulk I had several messages from the future - as in, August 16, 2007. If only. Maybe the sim that we're all characters in is breaking down as net researchers find that the new compression algorythms don't work properly (because they're already in the Sim software itself)...

This is not the first time that I've gotten mail "from the future," and only in Yahoo mail. No wonder Yahoo is doing so well!

Nice if I could get today's mail as well, however.

August, 7, 2007, 8:30PST. More today: just got a "page not available" again from Yahoo mail. So, if the overall rate of incidence of these glitches is reflective of my experience, then, doing the math, we're talking tens or hundreds of millions of dollars worth of time lost to Yahoo users.

So, I'd been planning for some time to start a real diary, and spent twenty minutes editing the text of the first entry in Yahoo notepad, it being one of the more reliable places to store text.

"Yahoo! Notepad Problem (code 90)
Yahoo! Notepad is performing routine maintenance to improve our service. During this time you cannot modify your notepad. Please try again in 120 minutes.
"

All my work lost again...

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